The permanent availability through emails has developed a subtle but profound effect on our work environment. Newport shows how continuous message flow fragments our attention and leads to superficial work patterns that are neither efficient nor satisfying.

The author develops an alternative work model based on structured, asynchronous communication. Instead of reacting to emails, proactive workflows are established that enable deep, concentrated work while not neglecting communication.

Newport presents concrete strategies for transitioning to a more balanced communication culture. This includes introducing communication-free time windows, developing alternative coordination methods, and conscious training of employees in handling digital communication.