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What's Your AI Strategy?

Will Thompson, Nicole Cacal

0 Pages
2022

What's Your AI Strategy?

Wiley

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"What's Your AI Strategy?" - Summary

A practical guide for businesses looking to implement customer-centric AI strategies. In a world increasingly driven by data and automation, "What's Your AI Strategy?" by Will Thompson and Nicole Cacal serves as an indispensable roadmap for businesses seeking to harness the power of Artificial Intelligence (AI) to enhance customer experience and drive growth. This book demystifies AI, providing practical frameworks and real-world examples to empower decision-makers, data teams, and consultants alike to develop and implement effective AI strategies. Three Key Ideas:

Key Ideas

1

Customer-Centric AI

The book emphasizes that successful AI implementation hinges on a customer-centric approach. It encourages businesses to identify customer pain points and leverage AI to develop tailored solutions that enhance customer experience and foster loyalty. This goes beyond simply automating existing processes – it's about understanding customer needs and utilizing AI to deliver personalized and impactful solutions.

FAQ's

This book is geared towards business leaders, decision-makers, data scientists, and anyone involved in shaping their organization's digital transformation strategy.

No, the book is designed to be accessible even without a technical background in AI. It provides clear explanations of core concepts and focuses on practical applications rather than complex technical details.

Yes, the authors draw on their extensive experience and incorporate case studies from various industries to illustrate successful AI implementations and offer practical insights.

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