"Quiet Is a Superpower" - Summary

Understanding and adapting to different managerial styles is crucial for effective communication, especially for introverts. Dominance-oriented managers, for instance, appreciate concise summaries of proposals. They are goal-oriented, enjoy challenges, and prefer to control situations. Therefore, when communicating with such managers, it's best to deliver main points quickly and accurately, providing options, evaluations, and suggestions for them to choose from.

Influence-oriented managers, on the other hand, are sociable and open to new ideas. They communicate through frequent speech and pay attention to people's feelings. To engage with them, it's important to acknowledge them frequently and present innovative ideas. However, they may not be as good at following long-term projects, so regular reminders may be necessary.

Steadiness-oriented managers respect groups and traditions, pay attention to plans, and listen patiently. They prefer practical solutions and may not be open to overly progressive ideas. When communicating with them, using phrases such as "for the good of the company/department" can be effective.

Lastly, conscientiousness-oriented managers value data and analysis and are often perfectionists. They prefer detailed project packets and may take time to consider the ramifications and details of a project before giving approval. Therefore, patience and thoroughness are key when dealing with such managers.

Management speaker Jacky Liu provides a practical example of how to approach these different managerial styles. He suggests giving dominance-oriented managers a one-page summary of the proposal, making it aesthetically pleasing for influence-oriented managers, keeping it practical for steadiness-oriented managers, and providing a detailed project packet for conscientiousness-oriented managers. This approach highlights the importance of understanding and adapting to different managerial styles for effective communication.